However, I was struck by the article’s lack of any formal mention of knowledge management (KM), which has been addressing the problems of knowledge loss for over 20 years now.
Regular readers of this blog will be aware that we at Knoco work as knowledge management consultants, helping organisations to identify critical knowledge, through knowledge scans, and then help them develop knowledge retention strategies. This is done through knowledge retention interviews and the creation of knowledge assets.
We have some freebie downloads on our website with template and guidance notes on some of these and other tools.
I recommend blog readers to read the article, listen to the programme and, for those that find the problems therein familiar, feel free to contact me for a chat about how KM can help prevent (let alone address) these problems!