"Knowledge Management is not an end in itself. Companies do not exist for the purpose of propagating and advancing knowledge - they exist to sell products and services. But to the extent that competitive advantage relies on informed decision making within the business - knowledge management has a crucial role to play." Bechtel Corporation
"It is the attempt to recognise what is essentially a human asset buried in the minds of individuals, and leverage it into a corporate asset that can be used by a broader set of individuals, on whose decisions the firm depends." Larry Prusak, IBM
"Most activities or tasks are not one-time events. Our philosophy is fairly simple: Every time we do something again, we should do it better than the last time.” John Browne, BP
"Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action; it is about creating learning processes." Peter Senge
"It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin
"Knowledge is experience; everything else is information." Albert Einstein
More KM resources, tools and templates are available on the Knoco website.