I’ve just finished reading ‘Designing a Successful KM Strategy’ by Stephanie Barnes and Nick Milton.
I’ll review it in due course but for now, thought the 10
principles listed in Chapter 4 were worth listing here:
KM implementation needs to be organisation-led;
tied to organisation strategy and to specific organisation issues.
KM needs to be delivered where the critical
knowledge lies, and where the high value decisions are made.
KM implementation needs to be treated as a
behaviour change programme.
The endgame will be to introduce a complete
management framework for KM.
The framework will need to be embedded into the
The framework will need to include governance if
it is to be sustainable.
The framework is to be structured, rather than
KM implementation should be a staged process,
with regular decision points.
KM implementation should contain a piloting
KM implementation should be run by an
implementation team, reporting to a cross-organisational steering group.
I’ll look at these in more detail in my next post.
To discuss how to design and implement a KM strategy, please
get in touch or visit the Knoco website.